Frequently Asked Questions (FAQ)

We are committed to delivering the best service, prioritizing safety, comfort, and professional standards.

• Safety and peace of mind
• Comfort and luxury
• Fast and easy reservation
• Professional service team
• Pet-friendly service

We recommend using online credit card payment, as it’s the most secure, convenient, and easy to track.

Yes, urgent reservations are possible. However, we reserve the right to check the availability of our limousines first. We’ll inform you right away if a vehicle is available for your request.

Yes, you can! Please contact our customer service to book. Reservations must be made at least 3 business days in advance to ensure availability.

After your plane landed, our airport representative will wait at the meeting point for up to 1 hour and 30 minutes with LIMO Thailand logo on the signboard.
Suvarnabhumi Airport: Gate 4 for both international and domestic flights Suvarnabhumi Meeting Point Map
Don Mueang Airport: Gate 5 (International) or Gate 11 (Domestic) Don Mueang Meeting Point Map

If you cannot find our staff: Please call our hotline at +66-94-794-7194

Don’t worry! If you can’t locate your driver, please contact our 24/7 hotline at +66-94-794-7194. You can also reach us via WhatsApp or LINE using the same number.

Yes, we do!

• Infant car seat: Suitable for newborns up to around 1.5 years old (up to 9 kg / 22 lbs)
• Convertible car seat: Suitable for toddlers aged 2 to 4 years (9–18 kg / 20–40 lbs)

Your 1st car seat is complimentary. Additional car seat: THB 300.00 net per seat.
Available for transportation by van only.

Our service includes the vehicle, professional driver, gasoline, and all expressway tolls.
Note: Ferry tickets are not included for trips to destinations like Koh Chang, Koh Samui, and Koh Lanta.

Our vehicles have standard trunk space. If you have more luggage than usual, please inform us in advance to recommend the best option.